FAQ (Frequently Asked Questions)
- General Questions
-
Q: How do I create an account?
A: Click "Sign Up" in the top menu and follow the prompts to register with your email or social account. -
Q: How do I reset my password?
A: Visit the "Forgot Password" link on the login page, and we’ll email you a reset link.
2. Product/Service Questions
-
Q: What payment methods do you accept?
A: We accept credit/debit cards Visa, MasterCard, PayPal, and Mercado Pago, PSE, American Express -
Q: Do you offer refunds?
A: Yes! See our Returns Policy for details on eligibility and timelines.
3. Technical Support
-
Q: The page isn’t loading. What should I do?
A: Clear your browser cache or try accessing the site from a different browser. If the issue persists, contact [support@example.com].