Shipping Information

Shipping Information

 

- For Colombia

 

1. Processing Time

  • Orders are processed within 1–3 business days (excluding weekends/holidays).

2. Shipping Options & Costs

  • Standard Shipping: 5–7 business days | Free on orders over $150.000 / Col Pesos

  • Express Shipping: 2–3 business days | $13,500 Col Pesos x Kg de Peso.

  • International Shipping: Available to select countries | Costs vary by location.

3. Tracking Your Order

  • You’ll receive a tracking number via email once your order ships. Track it here.

4. Delays & Lost Packages

  • Delays due to weather or carrier issues are possible. Contact us if your order hasn’t arrived within 14 days.

5. Returns/Exchanges

  • Damaged or incorrect items? Email us within 7 days of delivery. See our Returns Policy for details.